FAQs & Help | Shop Tomorrows

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Customer Care Center

 

 

 

  • Can I buy tokens?

    Yes! Click here to buy tokens in discounted packages.

  • Can I earn tokens without buying them?

    Yes! You can earn tokens just by signing up, referring friends, and through other activities.
    See the My Rewards section to start racking up tokens.

  • Can I buy an item in dollars?

    No, but you can buy tokens here at a discount. Use those tokens to buy your items. Or go to My Rewards to earn tokens through referring friends and other activities.

  • What is 1 Point worth?

    1 Point equals $1. So if an item is for sale for 10 tokens, that is the same as selling it for $10.

  • How do I add a size that I don't see available?

    Write it in your Title, Description and Tags. And if you have a minute, shoot us a note at support@shoptomorrows.com and we will add it in!

  • Is there a refund if an item isn’t right?

    Please refer to our Return Policy for more information.

  • When delivering or picking up items, is there anything I should keep in mind?

    In the event the item or items are being delivered in person, Shop Tomorrows recommends proceeding with the utmost caution. We suggest arranging your meeting in a public, well-lit location with video surveillance. Additionally, if you’re meeting a Buyer or Seller for the first time, we recommend you bring another individual with you to the meeting location, as you will likely be more comfortable interacting with the other party with a familiar individual with you.

  • Can I edit my item?

    Yes, under My Items click on the “edit” button. Note that information in the drop-downs will not be saved.

  • What if my brand is not listed?

    In the drop-down menu select “Other” and be sure to add the brand name to your Title, Description and Tags. And if you have a minute, shoot us a note at support@shoptomorrows.com and we will add it in!

  • What do the 2nd and 3rd icons mean next to someone's name? Think of this like a LinkedIn feature, where we let you know when you're connected to someone through the site either directly, or through friends.

  • How do you determine the condition of an item? Please see User Guidelines for a complete reference on this.